Privacy Policy

Data Protection

Introduction and GDPR Compliance Statement

By visiting, exploring, or interacting with this website www.sntechss.com by SNTechSales Solutions UG, you affirm that you’ve read and fully understand our Privacy Policy. SNTechSales Solutions UG is committed to ensuring compliance with the General Data Protection Regulation (GDPR) regarding the processing of personal data. As a company based in Germany, we adhere to stringent data protection regulations outlined by the GDPR. Our commitment encompasses transparent data processing practices, secure handling of personal information, and respect for the rights of data subjects. We continuously monitor changes in data protection laws to adapt our practices and policies accordingly.

Usage of terms

Terms like “we”, “us”, “our”, etc., in this Privacy Policy, refer to SNTechSales Solutions UG. Terms like “you”, “your”, etc., refer to you as a natural person.

Data Processing Lawful basis

When you access our website hosted by a third-party provider, certain data is transmitted for communication between your internet browser and our third-party hosting server. This data, including date and time, file names, and IP addresses, is collected to ensure a smooth connection to the website and enhance user experience.The processing of your personal data by us is conducted on the following lawful bases:

  • Contractual Necessity: Processing is necessary for the performance of a contract to which you are a party or to take steps at your request prior to entering into a contract.
  • Legitimate Interests: Processing is necessary for the purposes of our legitimate interests, provided that such interests are not overridden by your rights and interests.
  •  We use Bluehost, a third-party web hosting provider based in the USA, to host our website. While we ensure that our hosting provider adheres to industry-standard security measures, please note that data transmitted to or from our website may be subject to the laws of the United States.
  • Legal Obligation: Processing is necessary for compliance with a legal obligation to which we are subject.

Contact Form and Contact via Email

When you reach out to us using the contact form or via email, we value and respect the privacy of your personal information. Here’s how we handle your data:

  • Information Storage:The details you provide, such as your name, email address, and optional telephone number, are stored for the purpose of processing your inquiry and addressing potential follow-up questions. The information you share helps us to respond effectively and efficiently to your queries.
  • Mandatory Email Addresses:Providing your email address is mandatory when using the contact form or reaching out via email. This is essential for communication purposes and ensures that we can respond to your inquiries promptly. Rest assured that we treat your email address with the utmost confidentiality.
  • Voluntary Information:While providing your name and telephone number is voluntary, doing so can aid us in personalizing our communication with you. Your voluntary provision of this additional information is appreciated but not obligatory for general inquiries. We respect your choice in this matter.

Purpose of Data Collection

We collect your personal data for various reasons, including understanding your needs, improving our services, sending promotional emails, conducting surveys, and customizing our website based on your preferences.

How Data is Shared

Collaboration with Partners and Service Providers: We may facilitate the exchange of information between carefully selected software companies and enterprise businesses. This collaboration allows both parties to leverage demographic data, anticipate your interests, and deliver personalized promotions, solution offers, advertisements, and other materials.
Collaboration with Business Partners Your information may be shared with business partners collaborating with us on marketing initiatives, such as conferences, webinars, and other projects aimed at mutual benefit, to enhance our products and services.
Legal Obligations and Compliance Disclosures We reserve the right to disclose your Personal Information when required by law, including compliance with subpoenas, legal proceedings, or similar legal processes. Such disclosures may also occur for authorized third-party audits or when we, in good faith, believes it is necessary to protect its rights, ensure your safety and the safety of others, investigate or prevent fraud, or respond to government requests.
Consensual Sharing with Other Parties In addition to the information sharing described in this Privacy Policy, we may share your information with third parties for specific purposes, and this will only be done with your explicit consent. You will be asked to provide clear and unambiguous consent before any such sharing occurs.
Consent: You can withdraw your consent at any time by contacting us at Info@sntechss.com.

Cookie Policy

Use of Cookies and Online Behavior Data:

By using our website and agreeing to our use of cookies, you consent to the collection of data on your online behavior. Cookies are used for the following purposes:

  • Customization:Cookies help us customize our website to meet your preferences.
  • Page Usage Monitoring: Cookies are used strictly for monitoring page usage. You have the option to manage your cookie preferences through your internet browser’s settings.

Third-Party Links

Links to partner networks and social networks (e.g., LinkedIn, Facebook, Twitter, Xing) are provided as links to the respective services. Upon clicking these links, you will be redirected to the respective service provider’s website, and data transfer will commence only after this redirection. Please refer to the data protection regulations of the providers for details on how your data is handled on their websites. Refer to the providers’ data protection regulations for information on how your data is handled on their websites.

GDPR Compliance Statement

SNTechSales Solutions UG is committed to ensuring compliance with the General Data Protection Regulation (GDPR) regarding the processing of personal data. As a company based in Germany, we are subject to the stringent data protection regulations outlined by the GDPR. Our commitment includes transparent data processing practices, secure handling of personal information, and respect for the rights of data subjects. We continuously monitor changes in data protection laws to adapt our practices and policies accordingly.

Data Security

We prioritize the security of your information and implement robust technical measures, including encryption methods and regular security audits, to ensure the confidentiality, integrity, and availability of your personal data.

Duration of Storage of Personal Data

The duration of personal data storage is determined by relevant statutory retention periods and the nature of the data. For instance, customer purchase history may be retained for a specific period to comply with legal obligations and to facilitate customer support. Data is deleted after the expiration of these periods or earlier if no longer required for contractual purposes or if you exercise your right of revocation or objection.

Data Subject Rights

Your Rights Under GDPR: Asa user of www.sntechss.com you have specific rights regarding the processing of your personal data under the General Data Protection Regulation (GDPR): For detailed information, you can refer to the full text of the GDPR https://gdpr-info.eu/
  • Right of Access:You can request access to the personal data we hold about you.
  • Right to Rectification:If your personal information is inaccurate or incomplete, you have the right to have it corrected.
  • Right to Erasure:You can request the deletion of your personal data under certain circumstances.
  • Right to Restriction of Processing:You have the right to limit the processing of your personal data.
  • Right to Data Portability:You can receive your personal data in a structured, commonly used, and machine-readable format.
  • Right to Object:If we process your personal data based on legitimate interests, you have the right to object. To exercise any of these rights, please send an email to Info@sntechss.com

Language Clarity

Clear and Understandable Language: 

At SNTechSales Solutions UG, we believe in transparency and clarity. We have endeavored to express our privacy practices in clear and understandable language to ensure that you are fully informed about how we handle your personal data. If you have any questions or concerns, please do not hesitate to contact us at Info@sntechss.com. Your privacy matters to us, and we are here to provide any clarification you may need.

Subject to Change

We reserve the right to adapt or update this privacy statement to comply with current legal requirements and account for changes in our services.